February 22, 2012 | Register |

Our Mobile Websites Service - FAQs

Q: Do I need a regular desktop site to use this service?A: No. we can build you a mobile website even without an existing website!
Q: Are their any design limitations?A: At this time we do not support any e-commerce, database-driven sites, membership sites, and some search functionality may be limited. Additionally, If you have a flash based site there may also be some limitations.
Q: Do you support all smart phone devices?A: Mobile websites powered by DudaMobile (our current partner technology) will work properly on all major smartphones that have a browser including iPhone, Android, Blackberry and Windows Mobile.
Q: What happens after I sign up?A: Our certified design professionals will contact you at the number you provided when you call 01454 261111 to order your mobile website, for an initial consultation about your mobile website.
Q: How long will it take for my mobile site to be designed and go live?A: On average, your mobile website will be live within 1-2 weeks, depending on the amount of design work required.
Q: What happens if I update my regular website?
Will the mobile version change as well?A: Your mobile website syncs automatically with your original website, so that updates made to the content of your regular website (eg. copy, images, videos) will immediately appear on your mobile website. If you do not want your website to sync automatically (or if it is not technically possible due to limitations of your existing site [e.g. it's build in 'flash'] then this can be disabled.
Q: How will mobile phone users reach the mobile version of my website?A: Once your mobile website design is complete, we will set up the "redirect", so that people who browse your website on their phone will be redirected to your mobile website.
Q: Do I need to purchase a new domain name for my mobile website?A: No, your mobile website will be installed on a subdomain of your existing website, e.g. “m.yourwebsite.com.”

Q: Can I cancel my custom mobile website if I don’t like it?A: Once your WSI design professional begins work on your mobile website, you may not cancel your order. However, we will do everything possible to make sure you are satisfied with the look and feel of your mobile site.
Q: After the site is completed and setup, how do I make changes to my mobile website?A: Once your mobile site has been completed and is live, our automatic sync feature updates your mobile site as you make changes to your regular desktop site or if the sync feature cannot be used (due to technical or content constraints) then we have monthly service plans that would be right for you.
Q: What happens after one year? Do I need to pay £595 again?A: No! Your chosen monthly hosting and service plan (or annual if you prefer, which attracts a 10% discount) continues until further notice and you can cancel any time after that first year with just 1 months notice.
Q: Who do I contact if my mobile site isn’t functioning properly?A: We offer great phone and email support. If you have any problems just reach out and we will get it taken care of immediately.
Q: I want to make sure I like my mobile website design. How many design iterations can I get?A: Your mobile website design is based on your existing website design. If you are happy with your website design you will be more than happy with the mobile website design! To ensure you get what you want we will provide up to two design iterations.
Q: Does the design fee include graphic design work?A: Custom graphic design work is not included in this low packaged. Images must be provided by the customer. If you do not have graphics, we offer a limited gallery of stock images for use on your mobile site. However, if you want new original graphic design work we would be happy to quote for a fully customised mobile website and/or mobile app for you - just contact us on 01454 261111
Q: Does my WSI mobile site include all the premium features of a premium DudaMobile site?A: Yes. All the premium features that DudaMobile offer will be available for you to use. These include the click-to-call, SMS business info, click-to-map, as well as analytics

Contact:

WSI-eMarketing.com on

01454 261111

Unit 3, Manor Farm Buildings, Churchend Lane, Charfield, Wotton-under-edge, Gloucestershire GL12 8LJ

Mobile: 07788916505

Enquiries@WSI-eMarketing.com

Let's Celebrate!

Recently, the platform we use to build you Mobile Website quietly surpassed one million mobile websites built on it. But now that we are back in the swing of things, we want to make some noise!

Check out our latest Mobile Websites and get inspired like we did! And If you don't have a mobile website yet, come join the party and get one now.

Call 01454261111
to order yours now!